Detect damage to parcels and pallets by camera

Warehouses detect damage to parcels and pallets by camera

Needs setupAI Act: no extra obligationsInspecting by cameraLogistics & transport

Fits: Logistics & warehousing

Damaged shipments are spotted at the dock door, with photo, time and carrier. That gives you the evidence for the claim, and you do not pass damaged goods on to customers.

Is this for you?

  • Many shipments pass through your goods receipt or goods dispatch every day.
  • Transport damage regularly leads to disputes with carriers, suppliers or customers because evidence is missing.
  • There are fixed points that every pallet or parcel passes, such as the dock door, a conveyor belt or the stretch wrapper.
First step today

Today, photograph ten parcels or pallets in goods receipt from two sides, including some with damage such as crushed corners, tears in the film or wet patches. No people and no labels with names in the picture. Have the photos assessed with the template below and compare with your own assessment.

How to go about it

  1. Define types of damage and borderline cases
  2. Mount cameras at the dock door, belt or wrapper
  3. Collect and label damage photos
  4. Test the detection and set the threshold
  5. Link alerts to acceptance and claims
  6. Review false alarms and missed damage every week

Templates to copy

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Included in the training

The complete guide

  • 6 steps explaining exactly what to do
  • 3 proven templates to copy into your own AI
  • Safe use: data, checking, deciding, informing
  • Pitfalls, effort and how to recognise success

With the training you get all 430 guides for as long as your access runs.

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Same approach, other use cases

24 more use cases follow the pattern “Inspecting by camera”.

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LT-03 · Legal status 08.10.2026