Verify ID and person when opening accounts online

Financial institutions verify ID documents and identity when accounts are opened digitally

Needs setupAI Act: no extra obligationsInspecting by cameraFinance

Fits: Legal & compliance · Customer service

New customers open their account in minutes, without visiting a branch and without waiting for a video call. Forgeries and impostors are caught by fixed checking rules, and borderline cases go to trained employees.

Is this for you?

  • You open accounts or securities accounts digitally and must identify customers under anti-money laundering law.
  • Drop-outs during account opening or waiting times for video identification are a noticeable problem.
  • Compliance, data protection and information security can support such a project, in-house or through an experienced service provider.
First step today

Describe your current account opening process without customer data and use the template below to create a checklist with fraud scenarios, test cases and questions for providers. Do not upload any real ID documents or selfies to an AI assistant for this, not even to try it out.

How to go about it

  1. Define the checks and the permitted procedure
  2. Design the capture in the app and browser
  3. Collect test cases and simulated attacks
  4. Measure error rates and set thresholds for manual review
  5. Integrate into account opening and anti-money laundering checks
  6. Continuously review wrong decisions and new fraud patterns

Templates to copy

Try it now
in the training
Analyse
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Plan the rollout
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Included in the training

The complete guide

  • 6 steps explaining exactly what to do
  • 3 proven templates to copy into your own AI
  • Safe use: data, checking, deciding, informing
  • Pitfalls, effort and how to recognise success

With the training you get all 430 guides for as long as your access runs.

See the trainingOne-off per person, no subscription

Same approach, other use cases

24 more use cases follow the pattern “Inspecting by camera”.

Have AI estimate nutritional values from food photosIdentify plant diseases and pests from photosAnalyse match situations and movements on videoDetect damage to parcels and pallets by cameraDetect forest damage by satellite and droneDetect missed scans and theft at self-checkoutsDetect missing protective equipment and hazards with camerasDocument construction defects and progress with photosFind heat losses in the district heating network by thermal imagingHave AI check fibre and mast installations by photoHave AI correct exercise technique via cameraIdentify animal species in camera trap and audio recordings
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G-FI-02 · Legal status 08.10.2026