Answer comments with reply suggestions in your own tone
Social media teams answer comments with AI reply suggestions in their own tone
Fits: Social media & content · Marketing & communications · Customer service
For every comment you get a suitable draft reply in your brand’s tone and respond faster. You spot criticism and tricky cases earlier because the AI flags them for you.
Is this for you?
- Comments come in regularly under your posts, and replying eats up a lot of time.
- Several people reply, and you want it to sound consistent.
First step today
Copy ten comments from last week without names into the template below and have reply suggestions written. Compare them with what you actually replied.
How to go about it
- Define tone and reply rules
- Gather facts and standard replies
- Remove names, then have comments classified and drafts written
- Read and adapt every draft
- Send replies yourself, pass on tricky cases
- Record the tone template and borderline cases
Templates to copy
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The complete guide
- 6 steps explaining exactly what to do
- 3 proven templates to copy into your own AI
- Safe use: data, checking, deciding, informing
- Pitfalls, effort and how to recognise success
With the training you get all 430 guides for as long as your access runs.
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Same approach, other use cases
23 more use cases follow the pattern “Writing everyday texts”.
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SO-04 · Legal status 08.10.2026