Advise website visitors on products with AI

Companies advise website visitors via AI and recommend suitable products or services

Needs setupLabel the AICustomer dialogue by chat or phoneAll industries

Fits: Sales · Marketing & communications · Customer service

Visitors find the right product or service with a few questions, even in the evening and at weekends. Your sales team gets enquiries where the need has already been clarified.

Is this for you?

  • Your range has several variants, and customers often ask “Which one suits me?”.
  • Product data or service descriptions are complete and up to date.
  • Someone in sales takes over enquiries that the assistant passes on.
First step today

Take five products or packages from your range, copy their data sheets into an AI assistant with the template below and play a customer yourself. Check whether every recommendation is covered by the data sheet.

How to go about it

  1. Select the most frequent advice questions
  2. Set recommendation rules and limits
  3. Connect the assistant to product data and the shop
  4. Set up the handover to sales
  5. Launch and label as AI
  6. Evaluate conversations and sharpen the rules

Templates to copy

Try it now
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Analyse
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Plan the rollout
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Included in the training

The complete guide

  • 6 steps explaining exactly what to do
  • 3 proven templates to copy into your own AI
  • Safe use: data, checking, deciding, informing
  • Pitfalls, effort and how to recognise success

With the training you get all 430 guides for as long as your access runs.

See the trainingOne-off per person, no subscription

Same approach, other use cases

12 more use cases follow the pattern “Customer dialogue by chat or phone”.

Offer an AI companion for meditation and relaxationDevelop voice assistants for navigation, climate control and the owner’s manualHave an AI assistant resolve IT support requestsOffer an audio guide that answers visitors’ questionsAnswer and route calls with voice AIAnswer customer questions with a chatbotHave AI request missing documents in the customer portalOffer medication reminders and therapy support via an appPut together tailor-made trips in conversationTake tenants’ damage reports via chatLet side characters talk freely with playersPilot a conversation and reminder aid for dementia
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A-041 · Legal status 08.10.2026 · Direct dialogue with customers, citizens or patients (Art. 50(1))